Quality Control Policy
Ritcan Akwaba are firmly committed to a system of controls, which assures the quality of our services to our clients. Our aim is to satisfy our clients by responding accurately, quickly and politely to every enquiry and order to produce a service to their required specification and complete all works to their satisfaction an acceptable and safe manner.
Our policy is to provide our customers with a value for money service through which they will perceive us to be a good and reliable company on whom they can rely.
Procedures have been installed for the implementation and monitoring of quality within the company and frequent appraisals of the quality system are carried out to ensure its effectiveness and to incorporate any amendments that may be deemed necessary.
Effective communications will be maintained with all levels of the company’s personnel to keep them informed of their roles within the quality system and all personnel are required to co-operate fully in the implementation of the quality system and the procedures contained therein are to be adhered to.